Terms and Conditions

1.1 upkeystore.com ("we," "us," "our") operates the website https://upkeystore.com, an e-commerce platform specializing in the sale of original software licenses. We are a company based in the United Kingdom.

1.2 These Terms and Conditions govern your access to and use of the upkeystore.com website, products, and services.

1.3 By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not access or use our website.

1.4 We reserve the right to modify these Terms and Conditions at any time. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

1.5 If you have any questions regarding these Terms and Conditions or our services, please contact us through our Contact Page.

In these Terms and Conditions, the following terms shall have the meanings assigned to them below:

"Website" refers to https://upkeystore.com.

"User," "You," "Your" refers to any individual or entity accessing or using the Website.

"Software License" refers to the legal right to use a specific software product under certain terms and conditions as specified by the software publisher.

"Order" refers to a purchase request submitted by a User for Software Licenses or other products offered on the Website.

"Account" refers to a registered User profile on the Website that enables purchasing products and accessing customer services.

3.1 To purchase products from our Website, you may be required to create an Account. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

3.2 When creating an Account, you must provide accurate, current, and complete information. You agree to update your information promptly if any changes occur.

3.3 You are prohibited from:

• Creating multiple accounts for fraudulent purposes
• Using another person's account without permission
• Providing false information during registration
• Using the Website for any illegal or unauthorized purpose

3.4 We reserve the right to suspend or terminate your Account if any information provided is found to be inaccurate, outdated, or incomplete, or if we have reasonable grounds to suspect a violation of these Terms and Conditions.

3.5 If you wish to delete your Account, please contact our Support Team. Note that certain information may be retained as required by law even after Account deletion.

4.1 By placing an Order on our Website, you make an offer to purchase the selected products at the specified price, plus any applicable taxes and delivery charges.

4.2 We reserve the right to accept or decline your Order at our sole discretion. An Order is only confirmed when we send you an Order confirmation email.

4.3 Product descriptions, images, and prices are provided for informational purposes only. While we strive for accuracy, we do not guarantee that all information is error-free. In case of a pricing error, we reserve the right to cancel the Order.

4.4 Payment methods:

• We accept major credit/debit cards, PayPal, and other payment methods as indicated on our Website
• All payments are processed through secure third-party payment processors
• By making a payment, you confirm that you are the authorized user of the payment method

4.5 For digital products, delivery typically occurs immediately after payment confirmation via email. If you do not receive your order, please check your spam folder before contacting our Support Team.

5.1 When purchasing Software Licenses through our Website, you are bound by both our Terms and Conditions and the software publisher's End User License Agreement (EULA).

5.2 Each Software License is subject to the specific terms set by its publisher. We do not create or modify these license terms but facilitate their sale and delivery.

5.3 Software Licenses sold on our Website are:

• 100% authentic and original
• Intended for the specified software version and edition only
• Subject to activation limits as specified by the publisher
• Non-transferable unless explicitly stated otherwise

5.4 You agree not to:

• Use the Software License for any illegal purpose
• Attempt to reverse-engineer the software
• Redistribute, resell, or transfer the Software License except as permitted by the publisher's terms
• Use the Software License in violation of applicable laws or regulations

5.5 We do not guarantee that the software will meet your specific requirements or operate error-free. Software functionality is the responsibility of the publisher.

6.1 Due to the digital nature of our products, all sales are generally final once the Software License has been delivered.

6.2 Refunds may be considered in the following circumstances:

• The delivered Software License is demonstrably non-functional and our support team cannot resolve the issue
• You did not receive the Software License after payment (after verification)
• The product significantly differs from its description on our Website

6.3 Refund requests must be submitted within 30 days of purchase through our Support Page. Each request will be evaluated on a case-by-case basis.

6.4 Refunds will not be granted for:

• Compatibility issues with your system (if system requirements were clearly stated)
• Change of mind or no longer needing the software
• Accidental purchases (unless reported immediately)
• Violations of the software publisher's EULA

6.5 If a refund is granted, it will typically be processed using the original payment method. Processing times may vary depending on your payment provider.

7.1 All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of upkeystore.com or its content suppliers and is protected by international copyright laws.

7.2 The UPKey name, logo, and all related product and service names, design marks, and slogans are trademarks of upkeystore.com. You may not use these marks without our prior written permission.

7.3 All software products sold through our Website are the intellectual property of their respective publishers or developers. We do not claim ownership of these software products but act as an authorized reseller.

7.4 You are granted a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. This license does not include:

• Modifying or copying materials from the Website
• Using any materials for any commercial purpose
• Attempting to decompile or reverse engineer any software contained on the Website
• Removing any copyright or proprietary notations from the materials

7.5 This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

8.1 upkeystore.com provides its Website and services on an "as is" and "as available" basis. We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Website.

8.2 To the maximum extent permitted by applicable law, upkeystore.com disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 upkeystore.com shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Website or services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Website
• Any bugs, viruses, or other harmful code that may be transmitted through the Website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Website

8.4 In no event shall our total liability to you for all claims exceed the amount you paid to upkeystore.com during the past six months.

8.5 The limitations of liability set forth above are fundamental elements of the basis of the bargain between upkeystore.com and you.

9.1 Your privacy is important to us. Our Privacy Policy explains how we collect, use, protect, and when necessary, disclose your personal information.

9.2 By using our Website, you consent to the data practices described in our Privacy Policy.

9.3 We use cookies and similar tracking technologies to enhance your browsing experience on our Website. You can manage your cookie preferences through your browser settings.

9.4 For any privacy-related questions or concerns, please contact us through our Contact Page.

10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10.2 Any dispute arising out of or relating to these Terms and Conditions, including any question regarding its existence, validity, or termination, shall first be resolved through good-faith negotiations between you and upkeystore.com.

10.3 If such negotiations fail to resolve the dispute within 30 days, either party may submit the dispute to binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA), which will take place in London, United Kingdom.

10.4 The arbitration shall be conducted in the English language by a single arbitrator. The arbitrator's decision shall be final and binding on both parties.

10.5 Each party shall bear its own costs and expenses, including attorney's fees, in connection with the arbitration.

10.6 Notwithstanding the foregoing, upkeystore.com may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

10.7 For EU consumers, this arbitration clause does not prevent you from bringing your dispute before the statutory consumer dispute resolution bodies in your country of residence, in accordance with applicable consumer laws.

11.1 Entire Agreement: These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and upkeystore.com regarding your use of the Website and supersede all prior and contemporaneous written or oral agreements.

11.2 Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention of the original provision.

11.3 No Waiver: Our failure to enforce any right or provision of these Terms and Conditions shall not be considered a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of upkeystore.com.

11.4 Assignment: You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms and Conditions without such consent will be null and of no effect. We may assign or transfer these Terms and Conditions, at our sole discretion, without restriction.

11.5 Force Majeure: upkeystore.com shall not be liable for any failure to perform its obligations under these Terms and Conditions where such failure results from any cause beyond our reasonable control, including but not limited to, natural disasters, pandemics, civil unrest, terrorist actions, governmental actions, or internet disturbances.

11.6 Third-Party Rights: A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions, but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

11.7 Contact Information: If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]
• Contact form: Contact Page