One of the most frustrating issues for 3ds Max users is when scripts, toolbars, or custom macros disappear after closing the application. You install the tool, set everything up… and after a restart? It’s all gone. If this sounds familiar, you’re not alone.
This issue has been actively discussed on Autodesk forums across multiple threads and pages, with several causes and workarounds offered by the community.
🔍 What’s Causing Scripts to Disappear?
Based on user feedback and accepted solutions, the most common causes include:
- Macros are stored in folders like
scripts
instead ofusermacros
- Folder path includes
Users
, which creates permission conflicts - ENU directory may be corrupted or missing
- Toolbar changes are not saved to persistent user files
💬 “As soon as I re-open the software, all the scripts are missing and I have to reinstall them again.” — real user comment from Autodesk Forums.
✅ Correct vs Incorrect Folder Structure
🛠️ Community-Confirmed Fix
The recommended fix involves placing your macros in a folder path that does not include any ‘Users’ folder.
- Create a new folder:
C:\3ds Max\Macros
- Move all your macro/script files to that folder
- In 3ds Max settings, relink to this new macros path
🧩 In addition to fixing script issues in 3ds Max, UPKEY also provides smart workflows for working with PDFs inside AutoCAD. If you frequently import scanned plans or drawings, learn how to convert non-editable PDF images into usable CAD lines step by step in our dedicated guide: AutoCAD PDF Import – How to Convert PDF Images to Editable CAD Lines.
Conclusion
Don’t let disappearing scripts hold your project back. With just a few adjustments — or with UPKEY’s automated solutions — you can focus on modeling instead of bug fixing. Say goodbye to lost toolbars and start creating again with confidence.